Privacy Policy

This website is operated by LUUK TECHNOLOGIES LTD (“LUUK”, “we”, “us”, “our”), a company registered in England and Wales under company number 17282504. We are a digital product and growth studio.

This Privacy Policy explains how we collect, use and protect personal information when you visit luuk.london or contact us through this website.

If you have questions about this policy or how we handle your data, email us at [email protected].

When you use our contact form, we collect the details you submit: your name, email address, company name (optional), the reason you are getting in touch, any service you select, and your message.

We also receive technical information that browsers and servers typically share, such as your IP address, browser type, device type, and pages visited. We use this only as needed to run, secure and improve the site.

We use contact-form submissions to reply to your enquiry, discuss a potential project or partnership, and keep a record of the conversation.

We use technical and usage information to keep the website working, prevent abuse, understand how the site is used, and improve content and performance.

We do not sell your personal information.

Where UK GDPR applies, we process personal data on these bases: your consent (for example when you submit the contact form), our legitimate interests in operating and improving the website and responding to business enquiries, and any legal obligation we must meet.

This website may use essential cookies or similar technologies required for basic functionality and security.

With your consent, we also use Google Analytics 4 to understand how the site is used (pages visited, general location, device type — with IP anonymisation). Analytics loads only after you click "Accept" on the cookie banner; if you decline or make no choice, no analytics cookies are set. You can reset your choice at any time by clearing your browser data for this site.

We share personal information only when needed to run our services — for example with email and hosting providers that process messages on our behalf — or when the law requires us to.

Our providers are expected to protect your information and use it only for the services they provide to us.

We keep contact enquiries for as long as needed to handle your request and for a reasonable period afterwards for business records, unless a longer period is required by law. Technical logs are retained only as long as useful for security and operations.

Depending on where you live, you may have rights to access, correct, delete or restrict use of your personal data, to object to certain processing, and to data portability. You may also withdraw consent where processing is based on consent.

To exercise these rights, email [email protected]. You also have the right to complain to the UK Information Commissioner’s Office (ICO) or your local supervisory authority.

If we transfer personal data outside the UK or EEA, we will take appropriate steps to protect it, such as using providers with suitable safeguards.

We take reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

This website is not directed at children under 16, and we do not knowingly collect personal information from them.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the site after an update means you accept the revised policy.